Our products at a glance:

It's a long way from raw materials through the mixture to the finished stone. Many plant components are involved in this process. Only if the system components are matched, can one be assured of a smooth process and economical operation of the block making plant. Learn about our Concrete block production plants.

The manufacturing of autoclaved aerated concrete products demands high standards for mixing and dosing of the aggregates, the control of the fermentation process and the control of each production step. Masa's aerated concrete installations are proven advanced technology processes, designed according to customers specific requirements. This approach allows complete solutions to ensure highly efficient, optimised processes resulting in consistent final product quality. Learn more about our plants for the production of AAC.

It's a long way from raw materials through the mixture to the finished sand lime bricks. Many plant components are involved in this process. Only if the system components are matched, can one be assured of a smooth process and economical operation of the sand lime brick production plant. Learn about our Sand lime brick production plants.

Our service:

Masa plants and machines are installed and commissioned by our own experienced fitters. Masa relies on qualified personnel, trained in Germany. Read more about the assembly and commissioning of your production line.

The Masa Lifetime service extends far beyond the actual assembly and commissioning of a plant. Masa can rely on specific know-how and an industry experience of more than 110 years. Find out more about the wide range of Masa Lifetime services.

Do you need support with your machine? Masa Support scores in both quality and significantly improved accessibility. Whether "first aid" for technical problems, updates, functional expansions of your production plant or technical questions, the know-how provided by Masa Support covers a wide range of services. Get information now.

One of the keys to increasing productivity and quality is continuous training of the machine and maintenance personnel.
The acquired know-how will pay off quickly: You and your employees only know how good a Masa machine or plant actually is, if all functions, tricks and fine adjustments are known. Learn more about Masa Customer training.

Are you looking for your contact? The Masa Service team introduces itself. All contact details can be found here.

Get more information about us:

Breakdown diagnosis

and first aid around the clock

Remote maintenance

Masa Online support

Using state-of-the-art remote maintenance hardware and software in combination with close customer contact, we can react quickly and efficiently to your inquiries. Several communication channels guarantee maximum accessibility of Masa Online Support.

In the event of a malfunction, fault diagnosis and first aid can be considerably simplified and accelerated around the clock. Downtime can be reduced, on-site operations by our service technicians are often no longer necessary.

Updates and functional enhancements to your production plant can be carried out conveniently and quickly during our office hours.

Masa Online support in detail
  • The technology behind it

    For optimal remote maintenance, the control of your production plant is connected to Masa Online support quickly and securely via an encrypted high-speed data connection. This is possible for both personal and remote PC networks.

    The most powerful level of Masa Online support is achieved with a DSL Internet connection for your machine control. In the case of non-availability, the connection can also take place via LTE or UMTS connection. When a remote maintenance contract is concluded, we send you a Red15 (Remote Ethernet Device) from the manufacturer Sophos. This is preconfigured especially by us for you and builds a secure tunnel to our firewall via your Internet connection. All data between the RED and our firewall are encrypted in compliance with strict AES-256 specifications.

    If you do not have a separate telephone or internet connection to the Masa Online support on site, we will gladly process your inquiry by telephone or in writing via e-mail.

  • Database connection

    A comprehensive database enables the documentation of every Masa Online Support action you have carried out. This means that our commitment is always traceable. Also, the creation of a fault history of your system as well as the consideration of each fault can be carried out at all times. You can, of course, take a look at the history of your production plant.

Do you have any questions? Should your production plant also be sustainably supported by our Masa Online Support? Then contact us today.

Office hours:
7.30 - 17.00 (CET)
7.30 - 16.00 (CET)
Mondays to Thursdays
Process engineering

We support you in optimizing the quality and quantity of your products. learn more

Systematic analysis

Our trained staff will take a close look at your production facility. learn more

Inspection & Maintenance

Extend the lifetime of your machines and plants with expert support. learn more

Retrofit & Conversion

Maintain the economic viability of your existing plant in the long term with sensible measures. learn more